Frequently Asked Questions

Everything you need to know about your Kaalfööt experience.

What is the typical shipping timeframe for my order?

Standard shipping usually takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and local customs processing.

How do I initiate a return or exchange?

We offer a 30-day return policy. Simply visit our Returns Portal with your order number and email address to generate a prepaid shipping label for your return or exchange.

How can I ensure I am ordering the correct size?

Each product page features a detailed size guide. We recommend measuring a similar garment you already own and comparing it to our specifications for the most accurate fit.

What payment methods do you accept?

Kaalfööt accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Afterpay.

Are your materials sustainably sourced?

Yes, we are committed to ethical fashion. 85% of our current collection is made from organic cotton, recycled polyester, or Tencel, and we work exclusively with Fair Trade certified factories.

Can I track my package once it has shipped?

Absolutely. As soon as your order leaves our warehouse, you will receive an email confirmation containing a tracking number and a link to monitor your delivery progress in real-time.